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Call Monitoring Assistant
GetAbby automates call monitoring using Voice Recognition
and Artificial Intelligence Technology
Our Call Monitoring Assistant tracks the success of every call, lead, deal, &
employee by automatically analyzing calls for keywords and emotions.
Abby brings issues to your attention immediately so you can recapture mishandled leads
and solve your customer's problems before someone else does.
Call Monitoring identifies employee phone performance:
- Are your employees asking the appropriate questions to qualify prospects?
- Are they asking inappropriate questions or providing inappropriate respones?
- How well do your employees deal with angry customers?
How Abby's Call Monitoring Assistant Works
Abby combines digital call recording, Artificial Intelligence and Natural Speech
Recognition to monitor communications for target keywords, phrases, or emotions using
patented algorithms.
Abby will:
- Record Calls
- Analyze volume, tone of voice, and word choice to identify problem calls
- Transcribe conversations so you can search phone calls for keywords or
phrases
- Automatically forward digital recordings and transcripts of problem calls to
management in time to recover mishandled leads and address customer problems before
someone else does.
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